Get the facts here of what to expect.
The debt counselling process we have seen explained so far describes the interaction between debt counsellor and credit provider. Here we explore what the debt counselling process entails for a consumer. What is it that is expected of an individual to kick start the debt counselling process?
The debt review consultation over the phone takes 10 -15 minutes. Have your household budget readily available and, identity documents.
The conversation with our accredited debt counsellors can take place over the phone, email and face to face debt counselling sessions. However, due to Covid-19 we are limiting face to face debt counselling sessions.
Regardless of the format of your session, here’s what you can expect.
During the debt counselling process, we can help with the following:
1. Late payment fees are removed.
2. Stop collection calls.
3. Lower interest rates irregardless of credit score.
4. Consolidate bills into one smaller monthly payment.
5. Paying off your debt faster.
6. Improve your money habits.
First, you will share some basic information that lets your debt counsellor get to know you better.
Next, you and your debt counsellor will review your financial situation and a new repayment plan is made and sent to creditors.
You will complete the debt review session with an actionable plan to conquer your debt and a more manageable monthly repayment plan!
During your debt counselling session, a counsellor will go over your current financial circumstances. To get a clear understanding your debt counsellor will ask questions like these below:
After covering income and expenses, the debt counsellor will review your credit report and will discuss the options available to you based on your income, expenses and the amount of debt that you have. The discussion will be extended to how much you are able to pay every month towards your debt. That is a single amount that pays all your debt every month after taking into consideration your household budget.
As part of the debt counselling process, you are expected to have with you the following. However, if you don't have any of the items listed below do not be dismayed.
You can expect your debt counsellor to do the following as part of the debt counselling process:
In addition to that, we have debt counsellors that are registered and certified by the National Credit Regulator (NCR), so you are assured that our debt counselling process is professional and of the highest quality.