CALL OUR EXPERTS:010 005 5350 OPERATING HOURS: Mon to Fri: 08h00 - 17h00; Sat: 09h00 - 13h00
The debt counselling process we have seen explained so far describes the interaction between debt counsellor and credit provider. Here we explore what the debt counselling process entails for an individual. What is it that is expected of an indiviual to kick start the debt counselling process. Get the facts here of what to expect.
Debt counselling sessions are convenient and easy. On average, a debt counselling session takes 30 minutes to an hour to complete. The conversation with our accredited debt counsellors can take place over the phone. However, we also offer online (email) and face to face debt counselling sessions. Regardless of the format of your session, here’s what you can expect.
During the debt counselling process, we can help with the following:
First, you will share some basic information that let’s your debt counsellor get to know you better.
Next, you and your debt counsellor will review your financial situation and a new repayment plan is made and sent to creditors.
You’ll complete the debt review session with an actionable plan to conquer your debt and a more manageable monthly repayment plan!
During your debt counselling session, a counselor will go over your current financial circumstances. To get a clear understanding yourdebt counsellor will ask questions like these below:
After covering income and expenses, the debt counsellor will review your credit report and will discuss the options available to you based on your income, expenses and the amount of debt that you have. The discussion will be extended to how much you are able to pay every month towards your debt. That is a single amount that pays all your debt every month after taking into consideration your household budget.
As part of the debt counselling session, you are expected to have with you the following. However, if you don't have any of the items listed below do not be dismayed.
You can expect your debt counsellor to do the following as part of the debt counselling process:
In addition to that we have debt counsellors that are registered and certified by the National Credit Regulator (NCR), so you can be rest assured that our debt counselling process is professional and of highest quality.